How To Coordinate IT Teams Scattered Across The Globe With Online Platforms

As the world becomes more and more interconnected, the great news is that people are able to come together from all corners of the globe in order to …

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As the world becomes more and more interconnected, the great news is that people are able to come together from all corners of the globe in order to provide some of the best solutions. With online capabilities, work is able to be done regardless of where in the world teams actually are. However, one of the best things that can be done now is that individuals won’t just hear each other’s voices. With the power of online platforms and video conferencing specifically, you can sit right in front of your monitor and have a discussion with a team member face to face even if they are on the other side of the world.

Negotiations And Contacts

When you think about the fact that the entire business world is literally all over the globe, you will instantly be able to see just how important it is to carefully manage your current business relationships and your potential ones that you are currently prospecting. The truth of the matter is certain cultures could react to certain things in different ways. And, when you consider this recent news that Ivey Business Journal has reported, then you can start to imagine just how important it can be to communicate with all of your different visual skills. In an environment where cultures and languages are already different, the last thing that you want to do is to make it harder by only using phones and audio. That’s where videoconferencing comes in and you can tell if silence is due to smiling, intrigue, astonishment, or annoyance.

Multiple Party Capability

When you think about the fact that businesses are starting to locate or to relocate systems and plants all over the globe, the next thing that you have to recall is that they aren’t just doing it all in pairs. In other words, you may have a single company headquarters or plant in the United States, but might have another one in Germany. Who is to say you don’t also have a branch in Italy, a branch in the Dominican Republic, and even a branch in Australia and Hong Kong? That is why you want to use a video conferencing service for IT like BlueJeans to connect all of your outfits together. This is tremendous when you want to have conference calls with multiple parties on the line. Instead of playing the game of telephone or “he said, she said,” you can actually have everyone discussing any potential issues or ideas right on the table and all at the same time.

Remember Time Zones

This might sound simple and most people think it is the easiest to deal with. However, time zones can become very tricky when you start to deal with sensitive issues and large scale projects on an urgent clock of tight deadlines. As Quick Books Intuit discusses, one of the most important things you need to do is incorporate your schedule into a world clock schedule. In addition, you need to remember that when you are trying to burn the midnight oil, your client might be halfway through their sleep cycle. You will also want to be conscious of the fact that if you are trying to respond to things first thing in the morning and don’t get a reply back, it could have been after hours for them already. Just be sure you know the schedule ahead of time and continue to be time conscious of them as you are coordinating everything on an ongoing basis.

Be Aware Of Technical Specs

Don’t forget that even the simplest of technical issues can be crossed over due to language barriers, industry terminology, or company based jargon. The key is to know that when you are talking about a specific item, you also can show the other part exactly what you mean. This can become very interesting the farther along you get with products, because things like distance, temperature, and even work schedules or electrical outlets can all differ across geographical barriers. The key isn’t to make the other party feel as comfortable as possible as much as it is about trying to ensure no major decisions are made based upon false or confusing information.

As you move forward with your business to a point where you may deal with technical experts all across the globe, you will want to ensure you can work with them as comfortably as possible. You will also want to be aware of the fact that as you try to solve problems with them and manage the flow of work, there may be some cultural barriers. You need to know what practices will work best to mitigate the damage, if not stop those problems from occurring outright. Video conferencing is a great place to start.

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