Small-Business Benefits Musts For 2013

Although the lion’s share of U.S. small businesses don’t have typical corporate employee models, but those that do have to compete for employers and finding qualified talent is …

Although the lion’s share of U.S. small businesses don’t have typical corporate employee models, but those that do have to compete for employers and finding qualified talent is harder than one might expect given the current unemployment rate. Small businesses must focus on the same things that larger corporations do: salaries, recognition programs, benefits and training. Even moderately skilled workers will consider each of these areas carefully before committing to a job in today’s market and small businesses must understand where to invest resources to increase competitiveness among other employers. For more on this continue reading the following article from TheStreet

Employee benefit packages vary as much as the companies offering them. But any small business that wants to attract and retain productive workers needs to be familiar with the most common benefit trends. Offer nothing but a bare-bones package and you may have trouble filling job openings with qualified candidates; offering up too many extras may be financially unsustainable over the long run.

Over the past few years, the general trend in benefits was to squeeze out any and all possible savings. But as fears of another recession have lifted, companies across the country are gradually re-investing in their human capital.

Recently, the Society for Human Resource Management published its 2013 HR Benchmarks Trendbook, which gives an overview of how U.S. companies are spending on benefits while highlighting impending changes in the human-resources landscape. While some of the content is geared toward large corporations (such as the section on relocation services), much of the information can be used by small businesses to determine if they are competitive as employers.

Here are the top four human-resources-related issues to keep an eye on in the year ahead:

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1. Salaries
For the average U.S. company, salaries make up about 40% of operating expenses, regardless of the size of the business. The average compensation for private-sector employees was $30 per hour last year; benefits other than salary accounted for 30% of the total.

But the biggest trend in compensation isn’t reflected in such averages. More and more companies are moving toward differentiation rather than set salary scales, with how much an employee makes directly tied to their productivity. Now that many businesses are easing off the salary freezes common in 2009 and 2010, the question of who gets a raise and how much is being debated carefully.

According to the report, companies that are upping salaries gave a meager 1% to low-performing employees last year. By contrast, above-average performers were rewarded with raises of 4-5%.

2. Recognition plans
About 75% of U.S. companies have some form of employee-recognition plan in place, although the percentage is highest in large corporations. Only about 15% of companies track the return on investment of those programs, though, which means the majority of U.S. businesses don’t know if the rewards they offer help or hurt the bottom line.

Recognition programs can be large-scale (such as end-of-year bonuses based on specific performance metrics) or more ad hoc (for example, handing out gift cards to employees who stay late to finish a project). No matter what kind of plan is in place, the biggest trend for employers is to follow up on the results: Is there less turnover among employees who get bonuses? Did the company picnic lead to stronger bonds between co-workers? What kinds of rewards or events produce the biggest benefit at the most affordable cost?

3. Training

On average, employees enrolled in some form of company-paid training get a total of 15 hours per year, at $52 an hour per person. By far the most popular option for employers is an on-site session rather than an off-site conference or class. The biggest trend in training is an increasing interest in online workshops and classes, which are often more affordable and can be integrated easily into the workday. Of the companies surveyed that offer employee training, 80% said they are either expanding their e-learning options or plan to do so in the near future.

4. Hiring
Despite continuing high unemployment, half of U.S. companies are having difficulty recruiting qualified candidates for job openings. The problem is especially acute in industries that depend on well-educated, highly skilled professionals, such as engineers, scientists and specialized technical workers. These in-demand employees can move easily from job to job in search of a higher salary and better perks, and small businesses hoping to hire those stars can’t always match the incentives offered by larger companies.

Even outside of technical fields, recruiters say potential job candidates often lack crucial skills necessary to thrive in a modern workplace. The skills most commonly cited were critical thinking and problem solving (54%), professionalism and work ethic (44%) and written communication (41%).


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